If Claude is not responding, check status.anthropic.com first, then clear browser cache and disable extensions. Most Claude issues are transient and resolve in under 5 minutes.
Ctrl/Cmd + Shift + R)Claude runs on Anthropic's cloud. Problems typically come from server load spikes, browser auth token expiry, corporate firewalls blocking streaming endpoints, long conversations hitting context limits silently, or browser extensions breaking Server-Sent Events (SSE).
Visit status.anthropic.com. Look for "Operational" across Claude.ai, API, Console. Any yellow/red = wait it out.
Cmd/Ctrl + Shift + R to force reload without cache.
Long chats that hit the 200K token limit stall silently. Click New chat. If new chats work, the old one was too long.
Chrome: chrome://settings/cookies/detail?site=claude.ai → Remove all. Log in again.
uBlock Origin, Privacy Badger, Kaspersky, and corporate DLP extensions break Claude's streaming. Incognito mode disables them for testing.
Claude silently truncates or stops at context limit. Error appears as hang or "I encountered an error". Start new chat or delete old messages.
Some VPN IPs are rate-limited by Anthropic. Disconnect and retry.
Outdated Chrome (<v110) or Safari (<v16) has WebSocket/SSE bugs. Update to latest.
If getting 401 Unauthorized, regenerate the key at console.anthropic.com → Settings → API Keys.
Settings → Billing. Expired cards cause silent API rejections with insufficient_quota.
500 Internal Server Error repeatedly with same requestEmail: [email protected] — include request IDs from error responses.
Why does Claude stop mid-response? Hit max output tokens or network drop. Type "continue" to resume.
Is Claude down now? status.anthropic.com shows real-time status.
Why is Claude slow today? Peak US business hours cause congestion. Try off-hours.
Can I use Claude in my country? Check anthropic.com/supported-countries. Use VPN only if terms allow.
Why does the API return 529? Anthropic overloaded — retry with exponential backoff.
How to fix "You've exceeded the rate limit"? Wait 60 seconds or upgrade plan.
Does Claude have offline mode? No, all requests go to Anthropic servers.
Most Claude issues resolve in minutes with status checks and cache clearing. For resilience, use a multi-model gateway like Assisters AI that routes between providers when one fails.
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